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Request A Refund
At IPTV StreamerX, we are committed to delivering a reliable and high-quality IPTV streaming service. Customer satisfaction is important to us; however, due to the nature of digital services, refunds are subject to the conditions outlined below. Please review this policy carefully before submitting a refund request.
Refund Eligibility
Refunds are granted only under the following circumstances:
Service Issues:
If you experience technical issues with our service that cannot be resolved by our support team within a reasonable timeframe.Eligibility Period:
Refund requests must be submitted within 14 days of the original purchase date.Payment Verification:
Refunds are processed only for verified transactions made directly through IPTV StreamerX. Purchases made through third-party resellers are not eligible.
Please note that refunds will not be issued for:
User error or lack of device compatibility
Internet or ISP-related issues
Misuse of the service or violation of our Terms of Service
Subscription changes, renewals, or cancellations made outside the eligible period
How to Request a Refund
To request a refund, please follow the steps below:
Prepare Required Information
Ensure you have your purchase receipt, registered email address, and a clear description of the issue.Submit a Refund Request
Complete the refund request form available on our website and provide accurate details.Provide Supporting Evidence (If Applicable)
Attach screenshots or relevant documentation to help our support team review your request efficiently.
Once submitted, our support team will review your request and respond within a reasonable timeframe. Approved refunds will be processed back to the original payment method.